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  • How To Clean Trash Cans...Fast & Easy

    While trash cans are convenient to keep garbage and waste on the inside, over time they can accumulate filth and residue on the outside (especially industrial bins.)  You've seen it, customers trying to slam their partially empty soda cup and missing, or pretending to be Stephen Curry by shooting their sack of fast food garbage over the car only to have it clank on the top of the garbage can and spilling milk shake.  We just shake our heads at this.  And if we can't get to it quickly on hot summer days, it seems to dry and harden instantly.

    Here is an effortless way to clean the garbage stains and dried on drips from you trash cans...fast & easy without scrubbing or using harsh chemicals!

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  • Drive-in Summer Sales

    Summer is here and travelers are eager to hit the open road. On the way to their destination they will stop to refuel and hopefully grab a bite to eat. If you are a convenience store retailer, you know that customer experience will drive in or drive out additional sales. With consumers now turning to C-stores to purchase a variety of food offerings, it is essential that your facilities meet their expectations for cleanliness. Food service excellence and cleanliness, inside and out, go hand-in-hand. The cleanliness of your store’s exterior and the condition of your bathrooms can have a huge effect on inside store purchases.

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  • How To Prevent Squeegee Bucket Stench

    Give your squeegee buckets a “breath mint” and your customers a break! Use only glass cleaning solutions with active ingredients designed to combat and reduces the growth of odor causing bacteria and formulated with the highest quality cleaners to remove dirt, grime, salts, and other damaging particles from glass. Offering your customers a clean, fresh smelling squeegee bucket is something they will remember.

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  • Why You Need Well Trained Employees

    In business, all roads lead to the bottom line.  You might be thinking... "How can training my employees help my bottom line… isn't training an expense!?"  Training leads to more satisfied workers that can take on new responsibilities and work more effectively. Studies have shown that trained employees have higher job satisfaction and are more productive. Therefore, a well-trained employee is happier, and on average, is a longer tenured employee; both of which help reduce cost and increase profits.

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  • Beauty or the Beast?

    In the classic fairy tale, Beauty and the Beast, written by Gabrielle-Suzanne Barbot de Villeneuve, characters are judged by their outward appearance. The Beast has a heart of gold, but the villagers aren’t willing to get to know him because of his hideous exterior.

    The same can be said of how customers interact with your c-store. If the exterior of your store is dirty and poorly maintained, customers will likely choose to shop at a competitor store with a clean exterior. It’s all about first impressions.

    Your fuel islands are the first thing your customers see when they enter the parking lot. This is where they begin to evaluate your brand. You can serve the best food and drinks inside your store, but customers won’t want to come in if the forecourt is grimy and dirty

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  • Site Audit and Inspection Helpful Tip

    In retail the ultimate goal is to SELL MORE! These days, consumer habits and expectations change rapidly. To meet increasing sales goals, you must adapt quickly to the changing landscape. Sometimes you have all the right plans and strategy in place, but the sales don’t follow. Why? Poor execution.

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  • Last Best Customer Experience

    customer-experience-graphic-header

    In the past, customer experience expectations were set by a customer’s next best choice, namely the experience provided by a competitor not too far down the road.

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  • Stop Delighting Your Customers!

    Perhaps in direct contrast to a growing movement in the industry towards delighting customers, it’s time for fuel retailers to wake up and STOP wasting money on simply delighting their customers.  Fuel retailers are constantly looking for that “next-thing” to help them stand out from the competition, but too commonly are focusing on attributes that only delight their customers and not the things that differentiate them from the competition.

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  • Prevent Harmful UV Damage and Improve the Appearance of your Dispensers in Minutes!

    Preventing Fuel Loss and Costly Repairs
    Breakaways were designed to prevent fuel loss and costly repairs due to drive offs. When a customer leaves the nozzle in their tank and drives off, the breakaway disconnects and stops fuel from leaking out of the hose. But what happens when there is cracking due to UV damage along the breakaway whip hoses that allow those breakaways to pull apart correctly? You guessed it... fuel loss and costly repairs!

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  • Remove Diesel Drips, Beverage Spills, and Garbage Stains from Concrete in Just 30 Minutes - No Scrubbing!

    Whether we’d like to admit it or not, we all make judgments about an establishment as soon as we arrive. The customer’s experience… Good or Bad, is shaped the moment they begin to interact with their environment…. Something we like to call the customer handshake.

    Customers immediately begin to make assumptions about the restrooms, level of service, and even the quality of food based on these touchpoints. Failure to address those touchpoints could be costing you valuable in-side sales opportunities, and more importantly... profit dollars.

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