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  • Oil Hungry Microbes Eats Stains, Increase Profits!

    microbes_catoon

    It may sound too good to be true but using bacteria to clean up messes has been an innovative approach dating back to nearly 600 B.C. It was first discovered by the Romans who learned how to harness bacteria to treat their water supplies. Centuries later, this process has continued to get rid of harmful chemicals, such as those found in gas and oil spills.

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  • Is There a ROI Behind the “Customer Experience” Buzz?

    Is There a ROI Behind the “Customer Experience” Buzz?
    Emphasis on the improving the customer experience is at an all-time high.  But in a world where business owners want verifiable data to justify spending. Does spending money on customer experience make good business sense?  That’s what one research group set out to evaluate.

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  • Winter Readiness Checklist

     

    Winter storms and cold temperatures can be hazardous. Although winter comes as no surprise, many of us are not ready for its arrival. If you are prepared for the hazards of winter, you will be able to keep your customers safe and healthy when temperatures start to fall.

    No matter what weather this winter brings, you can take steps today to make sure you and your stores are prepared!

     

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  • Safe and Sound

    Whether you fully embrace them or not, emotions are something we all experience. We can feel happy sometimes and mad other times. We can feel angry, sad and excited--sometimes all in the same day. Yet one emotion we often feel without consciously knowing it is the feeling of safety. Feeling safe is not something we discuss often
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  • How Cleanliness Drives Sales - Tips to build consumer confidence...

    "In today’s competitive landscape, it is important to make sure your store stands out against your competition. A proven way to stand out, and to capture a larger share of wallet, is to pay close attention to the overall store cleanliness.

    The 2013 Convenience Store Survey, conducted by the Boston Consulting Group, reports that the highest-rated differentiator is overall cleanliness of the store. This survey also points out that while overall store cleanliness is highly valued, it is perceived as rare. So how can you make sure your store stands out?

     

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  • Spring Cleaning Tips

    Warm weather is just around the corner, and that means that customers are going to be out and about soon! It also means the time for spring cleaning has arrived--a chance to clean up after a cold winter and make the best customer experience.

    Did you know that cleaning outside will not only help your customers feel comfortable buying fuel outside your location, but make your location more inviting for them to buy food and other items inside? A good food court starts with a clean forecourt on the outside!

    We know cleaning can feel like a tough project. Don't know where to start? Don't sweat it. We put together a list of the top 5 areas to focus on:

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  • Clean Up Your Act

    I officially became a soccer mom this fall when my nine-year-old daughter earned a spot on the local travel soccer team. I was initially thrilled by her ability to make it onto such a competitive team—and then I realized that the “travel” in travel soccer team meant some long drives every weekend.

    Her first game took us to Summit Point, West Virginia, nearly a two-hour drive from Washington DC.  we were warned ahead of time about the lack of restrooms at the field and were encouraged to stop along the way for a bathroom break. So we did just that somewhere along Route 340, about 20 minutes from our destination.

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  • Get the Brand off Your Back

    Is your Mystery Shop program a major pain in the “@#$”?! If so, you aren’t alone. Many other retailers feel your pain and believe there is a major disconnect between the Brand’s overwhelming expectations for them and the daily challenges they face.

    The truth is that mystery shops serve as a great way for you to get a fresh set of eyes on your store and to receive valuable feedback from an unbiased point of view about your customer experience. The mystery shopper’s observations are typically more aligned with those of your customers and embracing their feedback can prove invaluable as you strive to improve the customer experience at your stores. Continue reading

  • Removing Oil Stains From Concrete - 2 week time lapse video

    Watch EXIMO Waterless Concrete Cleaner completely remove this huge oil stain in just two weeks!

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  • 3 Easy Steps to Boost Your Image

    Get-CAF

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