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  • 10 Ways to Reduce Costs by Lowering Your Operating Expenses

    With the new year approaching are you looking for new ideas on how your retail business can reduce operational costs and improve its bottom line? There are several basic concepts that business owners, and managers, can implement to help their business become more profitable and succeed in 2018. Below are a few recommendations on how to do just that:

    Short Term:

    1. Find alternatives to replace outsourced services - better options are now available
    2. Look for new innovative solutions that solve longstanding challenges – a better way of doing things
    3. Easy to use, effective products and methods reduce labor hours involved in cleaning
    4. Focus on cost per use
    5. Switch to high volume, super concentrated products

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  • Drive-In Winter Sales!

    Similar to Summer months, the holiday season too lends itself to a significant increase in traffic with consumers flooding to shopping centers, holiday festivities, social events, and winter recreational destinations. C-store owners everywhere find themselves decorating their stores and offering holiday promotions in hopes of capitalizing on this seasonal phenomenon. However, the real reason customers choose to stop at one convenience store over another goes well beyond holiday trappings and decor. Research has shown that “after street price, cleanliness is the number one reason customers choose to visit a convenience store” (M/A/R/C Research).

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  • Merry Christmas and a Prosperous New Year!

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  • Your Customer's First Impression!

    One of the filthiest surfaces that people touch on a regular basis are gas pump handles. This, along with a dirty fueling area outside, creates a visual representation to the customer of the care and quality they might find on the inside of a retail establishment. First impressions are the handshake that welcomes the consumer and encourages them to come inside to spend more. And for many, their customer's only handshake is with their gas-pump nozzles.

    What kind of handshake do customers have with your brand?

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  • Maintaining Brand Image Demands is... well, HARD!

    If you have independent retailers that are struggling to maintain their Brand’s image expectations, you aren’t alone! Wholesalers everywhere feel your pain and would admit that their dealers believe there is a major disconnect between their Brand’s overwhelming expectations for them and the daily challenges they face. Even the ones that don't are still struggling to maintain a consistently clean store!

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  • Stores Must Improve Just to Maintain

    C-stores must IMPROVE overall store cleanliness just to MAINTAIN current mystery shop and brand image scores! That's right! A recent study in the annual CSP/Service Intelligence Mystery Shop indicates that average mystery shop scores, across the convenience industry as a whole, are on the rise. "In 2012, the average overall score for mystery-shop participants was 85.2%. In 2013, that average jumped to 90.8%. It was 91.9% in 2014. The 2015 average rose to 92.5%" (http://www.cspdailynews.com).

    With the increased focus on food service offerings, and subsequent need to elevate store cleanliness and the customer's experience, it comes as no surprise. As c-store owners look to food service to replace lost cigarette sales, they must compete not just with other c-stores, but also competitors like drugstores and quick-serve restaurants, for food service dollars. Whether it’s the attractiveness of sandwiches, the cleanliness of the restrooms or the state of trash cans at the pumps, an overall improved customer experience is a must.

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  • How To Easily Remove Moss and Mildew

    If you have an commercial ice machine, or coolers inside your store, or maybe you live in a high humidity part of the country where things just don't dry out very fast, then you've probably experienced moss, algae and mildew at your site.  There is an easy, safe and effective way to eliminate this.

    SPRAY&GO kills and prevents future growth of algae, mildew, mold, and moss on hard surfaces. Once treated with SPRAY&GO, the surface requires no pressure washing, scrubbing or rinsing. Just thoroughly wet the dry surface with SPRAY&GO and then forget about it. The elements (wind and rain, etc.) will slowly wash off the stain.

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  • How To Easily Polish and Protect Equipment

    One of the easiest and fastest ways to protect your sites equipment, save money and impress customers, is to polish equipment regularly, right after cleaning.

    Preventing Fuel Loss and Costly Repairs
    Breakaways were designed to prevent fuel loss and costly repairs due to drive offs. When a customer leaves the nozzle in their tank and drives off, the breakaway disconnects and stops fuel from leaking out of the hose. But what happens when there is cracking due to UV damage along the breakaway whip hoses that allow those breakaways to pull apart correctly? You guessed it... fuel loss.

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  • Commander-in-Tweet: How to Trump Your Store to Success

    Whether or not you agree with his politics, Trump is correct in identifying social media is redefining our world. You may have heard recently him saying, “My use of social media is not Presidential - it's MODERN DAY PRESIDENTIAL.” If you think about it, this attitude applies to the way social media should be commanded for use in modern c-stores.

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  • How To Safely Clean Oil from Residential Driveways

    Cleaning an oil stained driveway the conventional way not only takes time and energy, but has the potential to damage your concrete and harm the environment.  It also can bring the wrath of the Home Owners Association (HOA) down on you you.  So instead of wasting time and effort on pressure washing, or risk washing harsh chemicals down the drains, use the EPA recommended method of removing oil from the environment and use the following instructions for an easy, time-saving, eco-friendly alternative!  For Industrial purposes, click here.

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